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Claim your FREE copy of Making Friends magazine, featuring an exclusive guide to beating the blues AND a Sarah Rayner short story, by joining Sarah’s mailing list here. Rest assured I won’t inundate you with SPAM, you’ll get a newsletter every quarter, and occasional emails with updates on my books, publishing enterprises and events.

You can also use this form to get in touch about author events or for press enquiries, and if you want to drop me a line about my novels or non-fiction, please do not hesitate to get in touch – I enjoy hearing from readers.

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The Creative Pumpkin Ltd is the limited company wholly owned and run by the British author, Sarah Rayner. This is her author website.

Your privacy and how I protect it

I take your privacy and information security as seriously as I take my own. I never share your data with anyone else, and everyone on my mailing list has opted in fully, using double opt in or via personal contact in the case of emails: although because I only send newsletters when I have valuable information and have had a website since 2005, you may not recall when you signed up. I have never bought in email addresses from a third party. You can, of course, unsubscribe at any time.

I use your email address only to send out information about my books, publishing ventures and associate links.

I do use affiliate links on my website which mean that if you decide to buy a book via Amazon, for example, I get a very small percentage for referring you. These do not cost you anything.

I run my site and email list personally, so if I am travelling or away, it may take me time to respond. But I will try to respond within 72 hours.

A more detailed statement is below.

Detailed statement:

In this statement, I’ll explain how I obtained and look after your data with huge thanks to author Kate Harrison whose statement I have taken as a model and adapted, though she cannot in any way be held responsible for my version!

Awareness

I run my website and lists alone so it’s only me who needs to be aware.

Information held by me

All the information has been obtained by double opt-in or via personal contact in the case of emails. I never will, and never have, buy email addresses or data from other sources.

  1. Email addresses of people who have emailed me and to whom I have replied are held in contacts within Outlook and BTYahoo, which are my two email providers.
  2. Email addresses, names and countries of people who have signed up to my mailing lists via Mailchimp using the WordPress based mailing system.
  3. Email addresses, names and postal addresses for people I’ve sent free books or other items to e.g. for review purposes, competitions etc.

 

Communicating privacy information

  1. I have put this document on my website, with a link from my sign-up section for new subscribers.
  2. I have added a link to my contact page.
  3. Before the end of May 2018, I will contact my Mailchimp database and link to this document. I will remind them of what they signed up to, alert them to any changes and remind them that they can unsubscribe at any time and their data will be deleted.

 

Individuals’ rights

On request, I will delete data.

If someone asked to see their data, I would take a screenshot of their entry/entries.

If they unsubscribe themselves from the Mailchimp list or the WordPress app, their data is automatically deleted.

Subject access requests

I aim to respond to all requests within 72 hours and usually much sooner (allowing for holiday/travelling, as I am the only person holding/having access to the data).

 Lawful basis for processing data

  • If people have emailed me, they have given me their email address. I do not actively add it to a list but Outlook will save it. I will not add it to any database or spreadsheet unless someone asks me to or gives me explicit and detailed permission.
  • If people have opted into my Mailchimp (by subscribing to my new website) they have actively opted in after downloading free resources, in the knowledge that they will receive the following:
    • A quarterly ‘Making Friends’ newsletter.
    • Occasional email updates (no more than 6 x per year) with information about new books and other resources.
    • Between early April and the end of May (GDPR comes into force on May 25 2018), I will email all subscribers on all lists linking to this statement and also reminding them of unsubscribe options.

 

Consent

Once I’ve contacted everyone with a reminder about the T&C of my holding their data, I regard this consent as confirmed until the person asks me to remove the data.

Consent is not indefinite, so I will make sure that I remind subscribers on every email that they can unsubscribe or ask for their data to be removed.

 

Children

All my current books and free downloads are aimed at adults, though it’s possible younger people can contact me via my website or register for mailing lists as I don’t ask for proof of age and would have no way to police this. I do reply to any emails but do not store on databases, which means I am not processing data.

Data breaches

I have done everything I can to prevent this, by strongly password-protecting my computer, Mailchimp, Google, Outlook, WordPress and Dropbox accounts. If any of those organisations – or my site – were compromised I would take steps to follow their advice immediately.

Data Protection by Design and Data Protection Impact Assessments

I have familiarised myself with the ICO’s code of practice on Privacy Impact Assessments as well as the latest guidance from the Article 29 Working Party, and believe that I am using best practice.

I have appointed myself as the Data Protection Officer, in the absence of anyone else.